A few months ago, I had redeemed 42,000 points for a trip but saw no such rebate. After a call to both JetBlue and Barclays I can confirm that only the primary cardholder gets the 10% rebate. ☹️
As I've mentioned before, we set up the family pooling with me as Head of Household, and that was a mistake. The customer service folks at JetBlue were very kind about helping me finally fix that mistake today, but they made sure to point out that doing all of this point moving and changing the Head of Household was something they only did for people with Mosaic status. Non-Mosaic members can only change their family pool once a year, so they'd have to just close the family pool altogether and open a new one under the new Head of Household member's account.
|Mosaic has a few unwritten perks...|
Which JetBlue card should you get?