Changing a PlusPoints flight without having to call
This one definitely falls under the category of "if I don't make a note to myself right now, I'm going to immediately forget how to do this next time."
It's a super-specific problem:
- I have a flight leg with a confirmed 40 PlusPoint upgrade into Polaris.
- I need to change this leg to a different day/time.
- I know that my new flight has PlusPoints ✅ instant-upgrade seats available. (I used Seats.aero and then manually verified the availability on United.com)
- I'm using United.com to change my flight and the search results only show me one option: a deeply-discounted fare + 80 PlusPoints to upgrade
- I would prefer an option with a less-discounted fare that only requires 40 PlusPoints
- I would prefer not to call United to have them sort this out. (In my case, the Australian United phone center is only open normal business hours, not 24/7)
The solution:
- Change the flight on United.com (from a desktop browser) and manually set the 'Search by Fare class' field to: W, V, Q, H, U, E
- The resulting search results will now have a new column called "Requested Fare Class" that will only show fares that are upgradeable with 40 PlusPoints versus 80.
- After the new ticket is issued, use the Upgrade Cabin button in the My Flights view to apply the PlusPoints to the new trip
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