Hotel Review: Hilton Waikoloa Village
We unexpectedly needed a hotel near Waikoloa for 2 nights and booked the Hilton Waikoloa Village day-of largely due to it being the cheapest on Kayak.
In one sentence: If I had kids I might consider staying here. But if you don't, I wouldn't.
FEES
Our room was listed at $256 but at checkout the rate was actually $100 more due to mandatory resort and parking fees and other miscellaneous charges
SIZE
This hotel is the size of Disneyland, so the walk from the parking lot to our room was fully 20 minutes for able-bodied pushy New Yokers :) Yes, there's a super-cool tram from reception, but at 10pm the wait for the tram was 15 minutes.
HOURS
This hotel is clearly aimed at people with kids. The bar in our wing of the hotel closes at 10pm. If you want to walk 15 minutes back to the main wing, the bar there stays open until midnight. After that, and you have to drive back into town.
Despite this hotel being very popular with Japanese tourists, the beautiful spa/onsen closes at 8pm, so I saw a bunch of disappointed Japanese folks who were looking forward to an after-dinner soak. Like most hotels, they view the spa as a profit center, not an amenity. If they aren't selling massages or treatments, they shut it down.
ROOMS
The rooms are huge. They're looking a little early 90s, but they're decent. I was surprised that with all of the Japanese visitors they don't offer Toto Washlet toilets, but oh well.
WI-FI
Despite your resort fee supposedly paying for Wi-Fi, the coverage is terrible. I could barely get a signal in my room, and there's no Wi-Fi on the main boulevard connecting all of the hotel wings. The cell reception is also bad which compounded the Wi-Fi problems.
STAFF
While no one was rude, no one managed to reach anything approaching friendly, either. Like I felt bad for them, they all seemed so sad. ...No, wait – the bartender at the Kona Tap Room was actually nice, but she was the lone exception.
COFFEE
Bless them for having a great Kona coffee shop in most of the wings of the hotel. If I'd had to schlep all the way back to the main building for an espresso I would have been really unhappy.
THE POOLS
Clearly the focus here is on all of the crazy waterworks and kids activities in the massive central courtyard.
In one sentence: If I had kids I might consider staying here. But if you don't, I wouldn't.
FEES
Our room was listed at $256 but at checkout the rate was actually $100 more due to mandatory resort and parking fees and other miscellaneous charges
SIZE
This hotel is the size of Disneyland, so the walk from the parking lot to our room was fully 20 minutes for able-bodied pushy New Yokers :) Yes, there's a super-cool tram from reception, but at 10pm the wait for the tram was 15 minutes.
 |
| The tram |
HOURS
This hotel is clearly aimed at people with kids. The bar in our wing of the hotel closes at 10pm. If you want to walk 15 minutes back to the main wing, the bar there stays open until midnight. After that, and you have to drive back into town.
Despite this hotel being very popular with Japanese tourists, the beautiful spa/onsen closes at 8pm, so I saw a bunch of disappointed Japanese folks who were looking forward to an after-dinner soak. Like most hotels, they view the spa as a profit center, not an amenity. If they aren't selling massages or treatments, they shut it down.
ROOMS
The rooms are huge. They're looking a little early 90s, but they're decent. I was surprised that with all of the Japanese visitors they don't offer Toto Washlet toilets, but oh well.
WI-FI
Despite your resort fee supposedly paying for Wi-Fi, the coverage is terrible. I could barely get a signal in my room, and there's no Wi-Fi on the main boulevard connecting all of the hotel wings. The cell reception is also bad which compounded the Wi-Fi problems.
STAFF
While no one was rude, no one managed to reach anything approaching friendly, either. Like I felt bad for them, they all seemed so sad. ...No, wait – the bartender at the Kona Tap Room was actually nice, but she was the lone exception.
COFFEE
Bless them for having a great Kona coffee shop in most of the wings of the hotel. If I'd had to schlep all the way back to the main building for an espresso I would have been really unhappy.
THE POOLS
Clearly the focus here is on all of the crazy waterworks and kids activities in the massive central courtyard.
Comments
Post a Comment