Alaska Airlines has reached peak doublespeak

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I honestly have no words to explain the email I got from Alaska Airlines today. It's an email proudly announcing the removal of the big First Class recliners (with 58" of legroom!) from the ex-Virgin America planes and their replacement with run-of-the-mill 38" slimline (i.e., minimal padding) seats. But y'know, the airline industry has gotten so Orwellian in their marketing lately that I wouldn't have otherwise made a fuss over it.

But then I read THIS paragraph:
WTF?

Now at this point, I actually starting poking at the email headers to make sure it hadn't come from The Onion or some other news satire site. Is this what we've come to? Giving people a glass of water on a plane is now cause for a customer-wide email with this as a pull-quote?

We can't be more than a few months away from this now, can we?



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