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Showing posts with the label t-mobile

T-Mobile's "Canada and Mexico are considered domesic!" isn't really true.

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Most American cellular companies now offer data and calling plans where Canada and Mexico enjoy a special roaming status not bestowed on other international destinations. If you read the ads, you're generally led to believe that usage in our two nearest neighbors is considered "domestic" – even at full LTE speeds. For most one- or two-week vacations, this is effectively true. I'd heard rumors online that people on longer visits had their service throttled or completely cut off by T-Mobile if the majority of their cellular usage in a single billing period is Canada/Mexico roaming. Well, I just got that dreaded text today, March 14th. For the record: My billing cycle resets on the 22nd of each month . I got to Mexico Jan 26th , and have been back in the states since March 4th. Now, at this point, I don't care if they throttle my Can/Mex roaming for the rest of this billing cycle because I'm back home, but I am curious what would have happened if I...

Trouble connecting to cellular internet using T-Mobile USA's free roaming

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I'm just back from a trip to Berlin. I've been testing out T-Mobile USA's service for the past year and have had generally good results with their free international roaming – the 2G speed is slow but good enough for messaging and for getting un-lost, and most importantly, it's FREE . A few days into this trip my phone suddenly lost the ability to access the cellular data network. I tried most of the standard tricks (rebooting my phone, trying Chrome instead of Safari, etc.) and nothing worked. I talked with their technical support folks over their website's chat function and they weren't able to get me going either. I just kept getting the error "Could not activate cellular data network". What eventually worked for me was this: Find a location with both Wi-Fi and good cellular service Verify that you're able access the internet over the Wi-Fi connection On your phone, go to Settings > General > About Wait a bit Click Update if/when...